1. What products does Flex Pipe USA manufacture?

  • Flex Pipe USA specializes in the production of industrial metal hoses and expansion joints designed for a wide range of applications, including those in industrial, manufacturing, and engineering sectors.

2. How can I contact Flex Pipe USA for inquiries or orders?

  • You can reach Flex Pipe USA through our website's contact form, email us at ryanb@flexpipeusa.com, or call our customer service hotline at 763-238-4061 during business hours.

3. What industries benefit from your products?

  • Our products find applications across various industries, including petrochemical, HVAC, automotive, aerospace, and more. Our hoses and expansion joints are designed to meet the needs of diverse industrial sectors.

4. Can you customize hoses and expansion joints to specific requirements?

  • Yes, Flex Pipe USA offers customization services to meet the unique needs of your project. We can tailor the length, diameter, materials, and fittings to your specifications. Just e-mail for a custom quote. The more information and specifications, the faster we can get a quote back to you.

5. What materials are used in your products?

  • We use a variety of materials, including stainless steel, other metals, and elastomers, depending on the product and its intended use. Our materials are selected for their durability and resistance to various environmental factors.

6. How do I determine the right hose or expansion joint for my application?

  • Our technical experts are available to assist you in selecting the most suitable product for your specific application. Please reach out to our customer support team, and they will guide you through the selection process.

7. What is the typical lead time for orders?

  • Lead times may vary depending on the product and quantity. We strive to fulfill orders promptly but lead times may change due to factors such as product complexity and our current workload. Contact our team for estimated delivery times.

8. Do you provide installation services or guidelines?

  • Flex Pipe USA offers installation guidelines and technical support to ensure proper installation and performance of our products. We can also recommend experienced installers if needed.

9. Are your products compliant with industry standards and certifications?

  • Yes, our products are designed and manufactured to meet industry standards and certifications, ensuring quality and safety in your applications.

10. What is your warranty and return policy? - Our warranty and return policy are outlined in our Terms and Conditions. If you have any concerns about product quality or performance, please contact us, and we will work to address them promptly.

These FAQs provide answers to common questions that customers may have when dealing with Flex Pipe USA and its industrial metal hose and expansion joint products.